Microsoft

Skype for Business 2015 – Mobility clients not able to find contacts

I was recently asked to look in to a Skype for Business 2015 infrastructure due to reported 2013 mobility client issues.  The infrastructure consisted of a standard edition front end, edge server and KEMP load master reverse proxy.  The issue was that mobility clients could not search for contacts and could not see certain status messages.  All other features were working and users could chat/make calls.

Testing with https://www.testconnectivity.microsoft.com/ shows green across the board.  If you are dealing with this issue, start with this tool and run the following tests: Read More

Back from the Dead – Virtualizing DOA Laptops

Simple post on restoring dead laptops using virtualization.  Some people ask me: “Is there any way to bring a laptop back from the dead?” or “I dropped my laptop in the toilet and now it wont start! How do I get to my important stuff?”.   The answer is not exactly simple, but it is effective in most cases.  If you need access to the OS for some reason prior to restoring data on a new system, it may be possible to restore the laptop and boot it as a VM.

First off, you need to remove the physical hard drive from the device.  You will want the primary (boot) disk.  You may also need the secondary hard drives if you installed critical apps in non-standard locations. Read More

Exchange 2013 ECP – :-( Something Went Wrong

Fresh deployment of Exchange 2013.  As you try to connect to the management console https://localhost/ecp/ with a valid administrator account, it redirects to OWA and responds with “:-( Something Went Wrong, A problem occurred when trying to use your mailbox.”

This seems to be related to left over Exchange attributes in Active Directory.  I tried everything from a multitude of TechNet articles including the following: Read More

Exchange 2013 Schema Prep – ADC Found

Installing a new Exchange 2013 deployment on an existing domain with questionable history.  The existing domain had untold number of previous Exchange deployments with remnants scattered throughout Active Directory.  After using ADSI edit to manually remove all instances of the old Exchange servers, running a schema prep runs in to an error about an existing Active Directory Connector.  Microsoft suggests (TechNet) disabling the ADC service on the running computer, then uninstalling the service using the exchange server installation CD.  In this situation of course the detected ADC was probably on a computer that was long ago trashed or removed.

Lots of websites describe the method for removing ADCs from AD using ADSIedit. Read More

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