UniFi Cloud Key Gen 2 Plus – Firmware update fails

I was recently working on a UniFi deployment which included a UniFi cloud key gen 2 plus. The cloud key came from Ubiquiti with firmware version 0.9.8. Attempting to update the firmware resulted in the error “something went wrong” without getting past 1% on the progress.

Updating the controller and protect software was successful, but attempting to update the cloud key firmware from within the network application also failed. Read More

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