Tag: Lync

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Skype for Business 2015 – Mobility clients not able to find contacts

I was recently asked to look in to a Skype for Business 2015 infrastructure due to reported 2013 mobility client issues.  The infrastructure consisted of a standard edition front end, edge server and KEMP load master reverse proxy.  The issue was that mobility clients could not search for contacts and could not see certain status messages.  All other features were working and users could chat/make calls.

Testing with https://www.testconnectivity.microsoft.com/ shows green across the board.  If you are dealing with this issue, start with this tool and run the following tests: Read More

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Polycom RMX 2000 and Lync 2010

Continuing from my previous post on integrating an existing Polycom system with Microsoft Lync 2010, I will run down the process for integrating a Polycom RMX bridge.  The process is much more difficult than integrating the Polycom endpoints as it requires creating a trusted application within the Lync server, running some shell commands, generating certificates and RMX configuration changes.  Once the integration is complete you can create SIP enabled meeting rooms accessible by Lync users and Polycom endpoints alike.

1. DNS – Making sure the Lync server can contact the RMX by name Read More

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Polycom HDX 7/8000 and Lync 2010

Recently I have been working on integrating an existing Polycom video conferencing system with a new Lync 2010 deployment.  As it turns out the newer software releases for Polycom have made great progress towards making the integration of Polycom systems with Lync easier.  I say easier, because it still isn’t exactly easy.  There are many cool features of integrating Polycom and Lync.  By using a Polycom RMX, one can have continuous presence using the meeting room format.  This is something that was sadly left out of Lync 2010.  As most people who have used Lync 2010 will tell you, it doesn’t do a very good job of switching between active speakers.

Integrating Polycom HDX 7000 and 8000 endpoints is VERY straight forward.  The only problem is if you don’t have multipoint licenses you can only have a one-to-one call with a Polycom endpoint.  Hence the reason for an RMX. Read More